Refund Policy

Paid plans include a 30-day money-back guarantee. If you request a refund within 30 days of your first payment, we refund the amount charged for that first payment, no questions asked. This applies to Solo ($19), Operator ($99), Bundle ($299), and Annual ($997). Free has no charge and no refund.

This is a refund of the first paid charge, not an income guarantee and not a one-year guarantee. Results vary.

Email support@thehub.business from the address associated with your account within 30 days of your first payment and ask for a refund. We may ask a brief question to improve, but no justification is required.

After 30 days from your first paid charge, payments — including subscription renewals — are non-refundable except as required by law. You can cancel at any time to prevent future charges (see below).

Canceling your subscription stops future renewals but is not itself a refund. When you cancel, you keep access to paid features until the end of your current billing period. We do not provide prorated refunds for unused time outside the 30-day money-back guarantee.

Approved refunds are issued to your original payment method via Stripe. It typically takes 5–10 business days for the refund to appear, depending on your bank or card issuer.

We reserve the right to decline a refund where we detect fraud, abuse of the guarantee (for example, repeat refund requests), or a violation of our Terms of Service. If you initiate a chargeback instead of contacting us, we may suspend your account while the dispute is resolved.

Questions about refunds or billing? Email support@thehub.business and we'll help.